How to Disable Dynamic Security on an HP Printer

Tom Robbins

HP Smart Tank All-in-One Printer

HP printers use a feature called Dynamic Security to block non-HP ink cartridges. This can be frustrating for users who want to save money with third-party inks. You can disable Dynamic Security on many HP printers by updating the firmware or rolling back to an older version.

The process to turn off Dynamic Security varies by printer model. Some HP printers let you update the firmware through the printer’s control panel. For others, you need to download new firmware from HP’s website and install it on your computer.

If updating doesn’t work, you may be able to roll back to an older firmware version that doesn’t have Dynamic Security. This often lets third-party ink cartridges work again. Always check HP’s website for the latest info on your specific printer model.

Disabling Dynamic Security on HP Printers

HP printers often come with a feature called “Dynamic Security,” which can prevent the use of non-HP ink cartridges. While this is intended to protect HP’s business interests, it can be frustrating for users who prefer third-party or refilled cartridges. Here’s what you need to know about disabling Dynamic Security.

Understanding Dynamic Security

Dynamic Security is a technology that HP implements in some of its printers. It can detect and block cartridges that don’t have an original HP chip or have a refilled chip. This can result in error messages or prevent your printer from working altogether.

Methods for Disabling Dynamic Security

  1. Firmware Updates:
  • For some older HP printer models, you might be able to install a firmware update that removes Dynamic Security.
  • This method is not available for all printers, and HP has been actively trying to limit this workaround.
  • You can check for firmware updates on the HP support website, searching for your specific printer model.
  1. Cartridge Policy Settings:
  • Some HP printers have a “Cartridge Policy” setting in their embedded web server.
  • Access the embedded web server by typing your printer’s IP address into a web browser.
  • Look for “Supplies Management” or “Supply Settings” and then “Cartridge Policy.”
  • You might be able to select “Off” or “Disable” to turn off Dynamic Security.
  • Again, this option is not available on all printers.
  1. Contacting HP Support:
  • In some cases, contacting HP support and explaining your situation might lead to them providing a solution or a firmware update that disables Dynamic Security.
  • This method is not guaranteed to work, but it’s worth trying if other options fail.

Important Considerations

  • Warranty: Modifying your printer’s firmware or settings might void your warranty.
  • Printer Functionality: Disabling Dynamic Security might affect other printer functions or compatibility with future updates.
  • Security Risks: Using non-HP cartridges can sometimes pose security risks, as they might not be as secure as original HP cartridges.

Alternatives to Disabling Dynamic Security

  • Use Genuine HP Cartridges: This is the most straightforward way to avoid Dynamic Security issues, but it can be more expensive.
  • Compatible Cartridges: Some third-party manufacturers offer cartridges that are compatible with HP printers and bypass Dynamic Security.
  • Refill Existing Cartridges: Refilling your existing cartridges can be a cost-effective option, but ensure you use a reputable service.

Choosing the Right Ink Cartridge

Selecting the right ink cartridge involves balancing cost, quality, and environmental impact. Here’s a breakdown of the options:

Cartridge TypeProsCons
Original HP Cartridges (OEM)High quality, reliable, guaranteed compatibilityMost expensive option
Compatible Cartridges (Third-Party)More affordable than OEM, often good qualityMight have compatibility or performance issues
Refilled CartridgesMost environmentally friendly, cost-effectiveQuality can vary, potential for leaks or malfunctions

Consider your printing needs and budget when choosing the best option for you.

Key Takeaways

  • Dynamic Security blocks non-HP ink cartridges in some printers
  • Updating or rolling back firmware can disable Dynamic Security
  • Check HP’s website for steps for your printer model

Understanding Dynamic Security in HP Printers

Dynamic Security is a feature in some HP printers that checks ink cartridges. It affects which cartridges work in the printer and how the printer functions.

The Function and Risks of Dynamic Security

Dynamic Security checks if ink cartridges have an HP security chip. Printers with this feature may reject cartridges without the chip. This can stop the printer from working with non-HP cartridges.

The main risk is that your printer might not work with cartridges you already bought. This can be frustrating if you use third-party ink. Some users have reported their printers stopped working after a firmware update turned on Dynamic Security.

HP says this feature protects their printers and customers. But it limits user choice in ink cartridges.

HP Models Affected by Dynamic Security

Many HP printer models use Dynamic Security. Some common ones are:

  • HP OfficeJet Pro 6970
  • HP OfficeJet Pro 8710
  • HP OfficeJet 6810

Not all HP printers have this feature. Older models often don’t use it. To check if your printer has Dynamic Security:

  1. Look for a note on the box or in the manual
  2. Check HP’s website for your model
  3. Try using a non-HP cartridge to see if it works

Advantages of Using Genuine HP Cartridges

HP makes genuine cartridges for their printers. These cartridges work with Dynamic Security. They offer some benefits:

  • Guaranteed compatibility with HP printers
  • Often higher print quality
  • Less risk of printer damage
  • Full access to all printer features

HP also says their inks are tested for safety and environmental impact. This can be important for some users.

But genuine HP cartridges usually cost more than other brands. This higher cost is a key reason some people look for alternatives.

Disabling Dynamic Security on HP Printers

HP printers often have dynamic security features that can block non-HP ink cartridges. There are ways to disable this and use other cartridge brands.

Step-by-Step Guide to Disable HP Cartridge Protection


  1. Turn on your HP printer and connect it to your computer.



  2. Go to HP’s website and find the Software and Driver Downloads page for your printer model.



  3. Look for firmware updates. Install any that are available.


  4. If no updates are listed, check your current firmware version:

    • Open the HP Smart app
    • Select “Printer Information”
    • Find the firmware version number
  5. If your firmware is up-to-date but still blocks other cartridges, try these steps:

    • Open printer settings on your computer
    • Look for an option to turn off cartridge protection
    • If you find it, disable it and save changes

  6. Restart your printer and try the non-HP cartridges again.


Downgrading Firmware for Printers with Dynamic Security

Sometimes older firmware versions allow non-HP cartridges. To downgrade:


  1. Find your printer’s model number.



  2. Search online for “[your printer model] firmware downgrade instructions”.


  3. Follow the steps carefully. You may need to:

    • Download an older firmware file
    • Put the printer in a special mode
    • Install the old firmware using HP software

  4. After downgrading, test with non-HP cartridges.



  5. If it works, don’t update the firmware again unless needed.


Restoring Printers to Factory Defaults to Override Dynamic Security

As a last resort, try resetting your printer:

  1. Find the reset option in your printer’s menu. It might be called:

    • Restore Factory Defaults
    • Reset Printer
    • Clear Settings

  2. Select this option and confirm.



  3. Your printer will erase all settings and return to its original state.



  4. Set up your printer again like it’s new.



  5. Try non-HP cartridges now. They might work after the reset.



  6. If not, contact HP support for more help.


Frequently Asked Questions

HP’s Dynamic Security feature impacts printer functionality and cartridge use. Users seek ways to disable or work around this system.

What steps are required to turn off cartridge protection on an HP printer?

There is no official way to turn off cartridge protection on most HP printers. The Dynamic Security feature is built into the printer firmware. Some older models may have settings to disable cartridge authentication. Check your printer’s manual or settings menu for any options related to cartridge security.

Is there an official firmware update to remove the dynamic security feature from HP printers?

HP does not offer firmware updates to remove Dynamic Security. The company views this as a core feature of their printers. Some third-party websites claim to offer modified firmware. These are not approved by HP and may void your warranty.

What legal actions have been taken against HP’s Dynamic Security feature?

HP faced lawsuits over Dynamic Security blocking third-party ink cartridges. In 2016, they settled a class action lawsuit. HP agreed to compensate affected customers and be more clear about the feature. The company continues to use Dynamic Security in many printer models.

How can users circumvent HP printer cartridge authentication for refilled cartridges?

There is no safe way to bypass HP’s cartridge authentication. Some users report success with third-party chips or cartridge refill kits. These methods may damage your printer or void the warranty. The most reliable option is to use genuine HP cartridges or HP-approved refills.

What methods enable HP printers to work with non-original or compatible cartridges?

A few options may allow use of non-HP cartridges:

  1. Check for firmware updates that expand cartridge compatibility.
  2. Look for third-party cartridges with chips that mimic HP originals.
  3. Consider older HP printer models without Dynamic Security.

Always research compatibility before buying non-HP cartridges.

What exactly is HP’s Dynamic Security feature in printers?

Dynamic Security is a system in HP printers that checks ink cartridges. It aims to ensure only genuine HP cartridges are used. The printer’s firmware may block third-party or refilled cartridges. HP says this protects print quality and printer reliability.